FAQ

We specialize in luxurious sleepwear and loungewear collections, including Bralette Sets, Camisole Sets, Dresses, Eye Masks, Full Length Robes, Long Pajama Sets, Men’s Pajamas, Midi Dresses, Mini Dresses, Nightshirts, and various styles of Pajamas and Robes. Our collections feature both plain and printed designs to suit different preferences.

Our sleepwear is crafted with meticulous attention to detail, using high-quality materials designed to transform your evenings into extraordinary experiences. Each piece reflects our commitment to exceptional quality, comfort, and elegance.

Yes, we offer beautifully coordinated sets including Bralette Sets, Camisole Sets, and various Pajama Sets designed to provide a complete luxury sleepwear experience.

We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.

Absolutely. We use secure encryption technology to protect all your payment information and ensure safe transactions.

To ensure prompt processing, we’re unable to modify orders once they’ve been placed. Please review your order carefully before completing your purchase.

We proudly offer global delivery service to discerning customers worldwide. Please note that delivery to some Asian countries and remote locations may not be available.

We offer two shipping methods:

Standard Shipping – $12.95
Delivered through our trusted partners DHL or FedEx
Delivery Time: 10-15 business days after dispatch

Free Shipping
Complimentary shipping on all orders over $50
Delivered via EMS
Delivery Time: 15-25 business days after dispatch

Each piece of our sleepwear is prepared with meticulous attention before shipping. Order processing typically takes 1-2 business days. You’ll receive tracking information once your order leaves our facility.

All prices are shown in US dollars. Customs duties or import taxes may apply in your country and are the responsibility of the recipient. We ensure all documentation is accurately completed to facilitate smooth customs clearance.

We want you to be completely satisfied with your luxury sleepwear purchase. You may return items within 15 days of receipt for a refund or exchange.

Please contact our customer service team at [email protected] to initiate a return. We’ll guide you through the process and ensure it’s as seamless as possible.

Returned items must be unworn, unwashed, and in their original packaging with all tags attached to be eligible for return.

Our dedicated customer service team is always here to help at [email protected]. We strive to respond to all inquiries promptly and provide the assistance you need.

While you can checkout as a guest, creating an account allows you to track your orders, save your preferences, and enjoy a more personalized shopping experience.

Oliviavonhalle Shop is located at 3420 Northwest 41st Street, Oklahoma City, US 73112.